Leatherman make a big deal about their 25-year limited warranty and rightfully so. I've emailed the same person back and forth several times today trying to change one type of 50 cent tweezers for another. Jan 25, 2016 #1. The Customer Service team operates on Monday to Friday (excluding public holidays in Sydney, Australia) from 9 am to 5 pm Australian Eastern Standard/Daylight Savings Time. Voice your opinion today and hear what 2 customers have already said. If you do have any comments, questions or concerns that need some personal attention though This video is unavailable. When you input the tracking number into the online tracking system, you will be notified of the delivery ETA. MarkN86. Free Shipping on Orders over $75; Customize Your Multi-tool. Stainless steel is not rust proof; it is corrosion-resistant. The full-service analytics solution includes support and training from an experienced team at SPS working on Leatherman’s behalf. It looks like Leatherman got their act together with the Sidekick. Find helpful customer reviews and review ratings for Leatherman 934825 Sheath Black Leather Box for Leatherman Rebar Multi-Tool at Amazon.com. But can you – with no receipt. Like most warranties, Leatherman’s warranty is limited. Voice your opinion today and hear what 4 customers have already said. | leatherman.co.uk Talk to us Don't forget to check out our FAQs and customer support pages for more info! Do you agree with Leatherman's TrustScore? Important Notice: Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. Mike Erickson. What salary does a Customer Services & Support earn in your area? Thread Tools. Replaced with no hassle! I had criticized Leatherman about the glass breaker bit, which was not available as an accessory. You can call Leatherman Tool Group at (800) 847-8665 toll free number, write an email, fill out a contact form on their website www.leatherman.com, or write a letter to leathermantool.com, c/o Armitage Direct, 925 West Armitage Avenue, Chicago, IL, 60614. CLEANING / LUBRICATION / RUST & CORROSION PREVENTION All Leatherman products are manufactured from 100% high-grade stainless steel (exception: screw bits for the tool adapter are made of tool steel). Voice your opinion today and hear what 4 customers have already said. Do you agree with Leatherman’s TrustScore? Leatherman Customer Service I had heard of the amazingness that is Leatherman's customer service but thought it was a lot of hype until today. If it doesn't, we will gladly replace it, at our discretion, with one of equal or greater value under our 25-year guarantee for tools. To enquire about changes or cancellations, please email our Customer Service team at support@leatherman.com.au LATE DELIVERIES. A free inside look at company reviews and salaries posted anonymously by employees. I've had a hell of a time changing an order. In the many years I've owned a Leatherman, I've had only one issue, but it wasn't really a problem since Leatherman replaced the struggling tool without any hassle. This visibility equips Leatherman to better assess new sales and provide adjustments as needed. Join to Connect. Leatherman customer service question. Customer Service Supervisor at Leatherman Tool Group Beaverton, OR. Amazon Home Services Experienced pros Happiness Guarantee: IMDb Movies, TV & Celebrities: Kindle Direct Publishing Indie Digital & Print Publishing Made Easy: Prime Now 2-Hour Delivery on Everyday Essentials : Shopbop Designer Fashion Brands: Amazon Warehouse Deep Discounts Open-Box Products: Amazon Business Service for business customers ... they are pretty good about customer service. Read honest and unbiased product reviews from our users. “The Leatherman Terminal’s impressive new equipment will provide reliable service to our customers and environmental benefits to the region.” The new terminal, which will receive eight empty container handlers in December from Kalmar, recently received five ZPMC ship-to-shore (STS) cranes for its 1,400 ft berth. Posted by 3 months ago. This is the second scissor spring my squirt broke, and each time, the tool was sent back in a veery short time, replaced without question. Experience Full-Service Analytics. Leatherman Customer Service Discussion in 'Multi-tools & Multi-purpose Knives' started by MarkN86, Jan 25, 2016. Enter Custom Shop Gift Cards Best Sellers Prime Customer Service New Releases Find a Gift Whole Foods Books AmazonBasics Kindle Books Toys & Games Fashion Sell Today's Deals Coupons Computers Video Games Free Shipping Amazon Home Registry Home Improvement #FoundItOnAmazon Beauty & Personal Care Automotive Handmade TV & Video Shopper Toolkit Health & Household Smart Home Disability Customer Support Leatherman Manufacturer's Warranty. Watch Queue Queue. Read honest … They’ve openly advertised their warranty for many years and a lot of their customers know about it and have taken advantage of it. The contact email is support@leatherman.com.au 25-year limited warranty. Leatherman consistently makes high-quality products and provides great customer service. Leatherman USA take extraordinary measures to ensure that your Leatherman product will give you many years of dependable service. Find helpful customer reviews and review ratings for LEATHERMAN, Micra Keychain Multitool with Spring-Action Scissors and Grooming Tools, Stainless Steel, Built in the USA, Stainless at Amazon.com. However, as cases of Coronavirus varies across different areas of the UK, they, along with other organisations. Thread Tools. Contact Leatherman Tool Group customer service. Victoria Leatherman Customer Service Specialist at AdaptHealth Greater Philadelphia Area 499 connections. may experience varying levels of employee absence due … Do you agree with Leatherman's TrustScore? Depending on the mix of metal alloys, stainless steels 95 $159.85 $159.85 | www.leatherman.com Do you agree with Leatherman’s TrustScore? 327. I had just sent back my squirt for a broken scissor spring, and it came back in a little under two weeks, a whole brand new tool. Leatherman Tools Australia We'd love to hear from you, but you might find your answer faster by checking out our MAINTENANCE and FAQs pages. 8 1 18. I had a Surge replaced through their warranty program and the only reason was that I wanted the little bit of play in the needle nose pliers to be less. Voice your opinion today and hear what 5 customers have already said. Pennsylvania State University-Penn State Lehigh Valley. sloppy, worn blades etc I always give credit where its due! AdaptHealth. Well done Whitby & Co! After dealing with what can only be described as possibly one of the least helpful customer service representatives of the company that represents leatherman in the Netherlands, my view of the company that uses some of my most beloved tools was quite a bit damaged. You will receive your Australia Post tracking number via email once your order has dispatched. Just wanted to let everyone know how great Leatherman 's customer service is. LEATHERMAN - Surge Heavy Duty Multi-Tool, Black with Premium Nylon Sheath + Leatherman 42 Piece Bit Kit Set 4.7 out of 5 stars 287 $144.95 $ 144 . Close. good tools, customer service not so much. SPS offers robust analytics technology and much more to its customers. Leatherman customer service question. Leatherman customer service Discussion in 'The Okie Corral' started by Hummerbike, Nov 16, 2013. I sent in my Freestyle because a screw had fallen out expecting them to just replace the screw and send it back. If within 25 years from the date of purchase you find any defect in material or workmanship with your Leatherman multi-tool, return it to Leatherman Tool Group, Inc. or an international authorized repair center. 2 Leatherman Tool reviews. Excellent service. I guess I can't say anything about Leatherman customer service. 3 Customer Services & Support Salaries provided anonymously by Leatherman Tool employees. 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